Custom Ceramic
Custom Ornaments
Custom Wood
Custom Glass
Custom Treasures
Custom Dinnerware



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Frequently asked questions regarding our policies and business.

How long has LDA Creations been in business?
LDA Creations has been making custom gifts in small quantities for very special clients since 1987.
How do I get started with placing an order for a custom item?

How to Order

To order a Custom Product, call 1-800-327-5532 (M-F, 9-5 Eastern Time). LDA will design an original ornament or other keepsake to meet your needs. Here's what you'll need to do:

  1. Call or email us! We can help you decide what images might work best for your company or organization.
  2. You'll need to supply us with reference material for you image. We can create artwork (free!) from sketches, photos, postcards - just about anything! Also, let us know what you would like on your enclosed card (free!). We ask that you provide a $200 deposit before production begins.
  3. Next, we'll send you artwork to approve or make changes. You'll know exactly what you are getting before production begins.
  4. When you are happy with the artwork, we'll get to work producing your treasures and nestle each one in its own gift box (most items come giftboxed - no extra charge).
  5. We'll ship exactly the number you've ordered to your door (Overruns are not your problem!).

We welcome your questions and comments! Please contact us if we can help in any way!

 E-mail us
Phone us: 1-800-327-5532
Write us: LDA Creations
                2328 Silver Lake Road
                Dayton, VA 22821
Do you have a guide to decorating techniques?

YOUR GUIDE TO CUSTOM DECORATING TECHNIQUES

At LDA/Silver Lake Workshops, we employ diverse techniques to achieve the results you want – including appearance, price, and quantity. Each decorating technique has possible advantages and disadvantages, depending on the goal you want to achieve. Most companies focus on one technique and fail to explain them; we offer them all and are happy to share the information you need to make an informed decision. As you study our products, you will find these techniques discussed.

CERAMICS Color Brilliance Economical Full Color Quantity Fading from UV Light (Sunlight) Dishwashing(1) or Automatic Washing(2)
Kiln-Fired Colors Moderate 250+ None Excellent
Kiln-Fired 22k Gold Excellent N/A None Handwash
Art Transfers Excellent 25 Slight, over time Moderate
Handpainting Moderate 25 None Excellent

GLASS Color Brilliance Economical Full Color Quantity Fading from UV Light (Sunlight) Dishwashing(1) or Automatic Washing(2)
Sand Etching N/A N/A None Excellent
Kiln-Fired 22k Gold Excellent N/A None Handwash
Art Transfers Excellent 25 Slight, over time Handwash

TEXTILES Color Brilliance Economical Full Color Quantity Fading from UV Light (Sunlight) Dishwashing(1) or Automatic Washing(2)
Art Transfers Excellent 25 Negligible Moderate to Excellent

(1) Effects of dishwashers vary somewhat with water temperature and detergent used. It is preferable to use non-lemon detergents.
(2) When machine-washing textiles, use cold water, no bleach, and dry with cool cycles.

Do you have tips for sending artwork?

Tips for sending artwork:

  • Send several images - If we are to create your artwork, it is helpful to have several images to work from. For instance: a sketch may have just the perspective, but your postcard might show how many windows are behind the big tree you'd like us to remove, and the photo shows the rich detail that is so important. The more information you provide, the better. Be sure to tell us if you have a preferred view.
  • If you have Camera Ready Artwork - Crisp black line art or half tone. Camera ready artwork should be at least 150% of the size at which we will be reproducing it. Please note that due to the nature of ceramic glazes, minor changes may need to made in artwork and PMS colors cannot be matched exactly (but we do come close).
  • Full Color Artwork - Our best full-color reproductions are made from original artwork, or professional slides or photos of the artwork. Due to the nature of ceramic glazes, it is impossible to match the color balance exactly in full color reproduction.
  • E-mailing Artwork - Please do not e-mail files larger than 500 kb. Compressing files in the .jpg or .gif format will easily get most files to a reasonable size. Then, attach the image file to your e-mail and send it on it's way. Read on for more information. Or you can send the art on a disc. . .
  • Art sent on disk - LDA uses Corel software on PCs. Because many designers use neither of these, we've found that cross platform bitmaps work best for submitting artwork. The following file types work well: .tif , .bmp , .jpg , .gif. If you're sending artwork just to 'give us an idea' of what we should create, 150 dpi is fine (for example, a photo that a sketch can be made from). If the artwork you send will be used 'as is' (such as a logo), send the artwork at 300 dpi and at least 200% of the reproduced size. If you have any questions about which file type to use or how to submit your artwork, please contact us. Large files should be submitted on a PC-formatted CD or DVD.
I'd like to order a custom ornament, but I don't know what to put on it. Do you have any ideas or suggestions?

Choosing an ornament theme that sells

Deciding what will be pictured on your ornament is the biggest decision you'll make in this project. You want it to be significant, perhaps historical, recognizable and of course, pretty. Making a good choice will bring you oohs, ahhs, positive PR and, most importantly, sales. But where do you start? What works? What sells? The good news is that you probably have many choices in your region.

Every community has its own history and flavor. The closer you can get to the heart of what makes your area unique, the more connected the residents will feel to this local ornament. Start by asking these questions:

  • How did our town begin? Towns tend to grow around industry and transportation. Was there a major waterway or train hub? Was the area suited to a particular type of farming, mining or tourism?
  • What is the area known for now? The county I live in is - no kidding - the Turkey Capitol of the World. Many people in the area are poultry farmers or are in some way connected to the industry. Tapping into this unique claim to fame would immediately get the attention of our residents. One caution on this topic: if the theme has been overdone or is very commercialized, pick something a little less known.
  • Who are our "famous sons"? If you look around your town, you are likely to notice that streets and buildings are named for people. But who were they? It's likely that these people contributed something positive to the community. Or maybe they left the community to do great deeds for the state or country.
  • What are those monuments reminding us of? Those carved stones downtown or at the park you've walked past a hundred times have a little plaque somewhere that recounts the heroism, bravery, and sacrifice of someone in the past. What did they do that was so important?
  • What do people love about this area? Maybe it's the mountain range to the east, a gazebo in the city park, or the marinas by the coast.

You local historical society is a wonderful place to find answers to these questions. Or, you might begin at your local library, chamber of commerce or visitors bureau.. Many communities (even small ones) have books or booklets that record significant landmarks. It needn't be a recent publication, either. A book published fifty or seventy-five years ago will give you a great perspective on which landmarks have remained important to the community.

Once you've identified a few areas of interest, it's time to focus on visual elements. Buildings are by far the most choice popular for several reasons: People in your town are familiar with them ("oh, isn't that on Main Street?"). They have likely been around for awhile and come with their own ties to people, industry and community. They also can be represented clearly in a drawing for recognition. (some examples that usually are not easily recognizable: animals, people, abstract scuplture.) Some tried and true favorites include your local courthouse, train stations, churches, lighthouses, and old school houses. 'The older, the better' is often true in this case. In fact, many ornaments have been done to commemorate buildings that no longer stand. It's a great way to memorialize recently razed buildings.

Some wonderfully creative and successful alternatives have included an iris garden, a crew team, mountain ranges with distinquishable peaks, bridges, modes of transportation (trolley, train, boat, etc.) and architectural details (an elaborate window).

If you are considering a series of ornaments, you might pick a repeating element. For example, a store in Butte, Montana features a different ore mine each year. The Baltimore Salvation Army Women's Auxiliary pictures a different Chesapeake Bay lighthouse. Many communties celebrate one church every year, and the Sons of the American Revolution choose a founding father for each edition.

By now, you've found some great motifs with ties to the heart of your hometown. It's time to gather up postcards, photocopies, brochures, sketches or photos and send them to us. (these don't need to be perfect - some snap shots will do nicely) We'll turn your research into a beautiful keepsake that will treasured for years to come!

What is your privacy policy?

We respect your privacy and hope that you find our privacy policy refreshingly simple.

All personal information entrusted to LDA Creations will not be sold or given away to anyone. We reserve the right to send emails or 'snail mails' that are directly related to our own products, but we promise not to do this ad nauseum. Any marketing email that we send will include a 'remove me' link.

If you should choose to use our "Tell a Friend" service, we will not retain your friend's email. The friend's email will be used only for the one time event of sending the email that you create while you are on our site.

Do you have a site map?
Yes. Go to our site map page.

 

LDA Creations
2328 Silver Lake Road
Dayton, Virginia 22821
1-800-327-5532
1-540-879-2800

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LDA Creations, Inc.


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